Frequently Asked Questions: Graphic Design
Q. What is the process?
A. After you sign up for the service, we email you an order confirmation & terms. After you acknowledge this, we will forward you another email proving you access to our client only web tools & questionnaire. After you complete this online questionnaire, we will call you within 48 hrs to set up a conference call with your service consultant. During this call the consultant will confirm information, ask you questions, answer any of your questions and begin to work on your project. Usually it is completed within 10-15 days after this call.
Q. What is your experience with graphic design?
A. We have all the tools, trained graphic professionals and we are capable of producing high quality designs that meet needed specifications.
Q. Does your pricing include printing?
A. No, our base pricing only includes the design work. We do work with a printer that provides extremely affordable pricing and they will ship your final work directly to you. If you choose this option, your service consultant will send you several quantity options along with shipping charges to choose from.
Q. Is printing something I can do on my own?
A. Yes, however print shops require different "bleed" DPI and formats not commonly known to someone not involved with graphic design. Because of these challenges, most clients prefer us to source out the job to a professional printer.
Q. Do you use templates?
A. Most of our work is custom built to client specs, however, in some cases for budget restrained clients, we have a variety of template designs that can be limitedly customized.
Q. What types of graphic design work do you do?
A. We can do a variety of graphic design work for any budget. Some examples of this include: business cards, stationary, tri-fold brochures, flyers, print and online ads, wall banners, tradeshow banners, sign age, popup banners and more.
Q. Am I able to make revisions to my design?
A. Most clients provide us with some text and general information about what they want. The designer will select appropriate pictures, colors and layouts. Once a sample is created, the designer will forward a copy to you for approval or revisions.